Products / SharePoint FBA Pack

FBA Pack priority support

One year of priority help for the FBA Pack and the SharePoint environment it runs in.

$999/ year

Renews annually. Cancel anytime. USD, plus applicable taxes. Terms of sale.

Buy the support plan

Phone, email and screen-sharing support

The plan includes up to 4 hours of support by toll-free phone, email or screen-sharing session. We'll work with you to diagnose and fix the problem, whether it's in the FBA Pack itself or in your environment (SharePoint or Windows). The hours aren't limited to fixing problems: you can use them for anything we offer, from configuration help to small pieces of custom development, such as a custom login page.

Priority bug fixes

Don't wait for the next release to get a bug fixed. If a bug is affecting your environment, we'll start on the fix right away and send you a build as soon as it's done. Most bugs are fixed within 2–5 days.

FBA user import and update tool

The plan includes a command-line tool that bulk imports and updates users from an Excel or tab-separated (TSV) file. It updates these fields:

  • Username
  • Email address
  • First name
  • Last name
  • Password (includes an Excel template that generates passwords automatically)
  • SharePoint groups
  • Notes

We'll email your support details within 24 hours of sign-up.

Need help but don't need a full year of cover? You can buy consulting hours instead.